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Walmart in Marketing Management
Introduction
Walmart is the largest retailer in the U.S.. It has more 3, 700 stores across the country and many others worldwide. Despite these positive results, it is necessary for the injection of new ideas in order to ensure that retail giant maintains its position as market leader. The test is to examine their marketing strategies on current and potential strategies to ensure growth future. (MSNBC, 2007b)
Walmart company's strategic goals and objectives
Walmart has always tried to increase sales through their rates. This image has stuck with the company for a very long time. Not only is the company associated with low prices, but has a variety of items under one roof. These qualities in favor of the rural clientele.
The company is driven by a commitment to business excellence. This is seen the quality of the attention given to customers once they report to their retail stores. This is guaranteed by the participation of workers in this objective business. The company has cultivated a culture of perfection that always want to be on top. The Walmart marketing manager said that the aim of leading companies Walmart is to ensure that their sales are always increasing. It's one thing to reach the top, but staying there is different. The company says its growth rate does not stagnate. Other companies are working on increasing performance and once they have achieved those goals, they choose to relax. However, this does not apply to Walmart, the company ensures they will always find ways to maintain their competitive advantage.
The Company is driven by the application of technological improvements. This is achieved through the use of new technologies in the provision of services. Creativity and innovation is another objective of business for the company. Through the efforts of its employees, the company aims to maintain its market positions for exchanging ideas and finding new ways to attract potential customers. (MSNBC, 2007b)
The Company also values that are seen as a strategic partner of the community. The company's mission is "saving money for better living." This is an image that the company has worked very well. Many people regard as a Walmart store accessible to the consumer. The company has the culture of this image through a number of ways. First, through their consumer prices, through its successful customer service, and also through its suitability as a single center.
Walmart uses the aspect of availability as other business objectives. The company has opened a number of different places parts of the country. This means that customers are not inconvenienced when trying to locate them. Furthermore, it is very difficult to ignore the store when you can see in virtually all regions of the country. This aspect of availability is one reason why the company has done very well in the past. (MSNBC, 2007b)
Analyzing Walmart situation
Walmart is dealing with the attacks of a number of stakeholders in the retail industry. For example trade unions, rights Human and former employees. these groups have accused the retailer of abusing the rights of their employees. They claim that Walmart discourages its employees to participate in unions. Employee rights groups argue that the package list company does not match the rich profit margins that the company currently owns. In 2006, the legislature Maryland passed a law that would force Walmart to spend a specific amount on health insurance. However, this law was overturned by a federal court. In addition, some groups have been formed specifically to anti-Walmart comments. For example WakeupWalmart protesters claim that the advertising of Walmart in their corporate responsibility efforts indicate that Walmart wants to deceive the American public's eyes. This image could damage the company's public relations, which could scare some precious customers.
The company has expanded rapidly in recent years. With three in 1700 thousands of retailers located in U.S. retailer, has saturated the market. It is difficult to locate a certain city without a Walmart store. This means that the company could face serious obstacles in procedures for its expansion. Therefore, it would be prudent for the country to consider other parts of the world such as China and India. However, efforts to replicate this success in other countries have not borne fruit as the country has not done well in South Korea after recording a time limited benefits, the company was forced to close its branch in Germany. The company had to sell this subsidiary to a shot of prices to stay ahead. Therefore, expansion strategies should make a systematic way (MSNBC, 2006)
The corporation also faces the ongoing challenge of attracting customers to its stores. Customers have already decided what they want to buy at Walmart and it is difficult to convince others to join in. This is the reason why the traffic from the client company has been reducing in 2007. The company has reached saturation levels in the U.S. market and it is difficult to persuade other people to continue with the company. (MSNBC, 2006)
Walmart is faced with the challenge of making their stores more convenient. Company representatives said they may consider reducing the size of its stores in the future because it is difficult to browse the shops for just a particular item. There is a need for the company to change its image its broad base of rural small urban and more convenient shopping. The company's main competitors have already adopted this concept as Tesco in the UK has small shops specializing in specific products. (MSNBC, 2006)
Strategic goals for the future growth of Walmart
Walmart should focus on external markets. However, the company should change their techniques of market access. It should focus on personalizing their business objectives of each country.
The giant retailer has to make quality of product as part of its business strategy. Quality in this sense refers to both Customer and the nature of the products in their stores.
The company needs to reinforce the image of a community-based organization. This means that their employee practices must be improved and must maintain its lowest price offer. (MSNBC, 2007a)
Marketing strategic marketing program goals, objectives and positioning
The Company has to change its marketing goals, so they can attract a different market segment. In the past, the company has partnered with the middle class or low-income people. wealthy clients tend to shun the retail giant, due to the misconception that Walmart products are of lower quality. Most of them use the store of pharmaceutical and grocery shopping and pay no attention to the shops when it comes to other options. The company has tried to establish this concept in the past. In 2006, the company opened stores with this goal in mind. They range from a wide range of sophisticated products such as jewelry, electronics, a sushi bar and a variety of electronic products. The rich market is crucial in the company's efforts to secure new markets because they have saturated today. Almost all middle-class buyers prefer Walmart. Therefore, in order to maintain its position, the company will have to assess what is in competition to boost sales. Target – Walmart rival – has attracted wealthy consumers. Consequently, Walmart should try to give these buyers a reason to shopping at the company. wealthy buyers appreciate the quality and the need to be sure you can find at Walmart. The reason why the company failed in its objective 2006 efforts to these customers because it was on the implementation of this target in the wrong way. First, the company needs to improve the appearance of its stores through creative store windows. This is particularly important for assigned stores in affluent neighborhoods.
Walmart has to work on the quality of Articles. Some consumers with money, believe that Walmart has failed in this regard. In cases in which perceptions of the company are totally wrong, then the company can improve this image by marketing their products differently. We could talk about the quality of its components with special emphasis in the goods that workers prefer rich. However, the company must be very careful about the type of products that choose to sell. In 2006, the company I wanted to continue holding its rival Target-product. However, this did not work very well because they tried including designer labels in its clothing section. This is a very difficult issue to sell and not necessarily to get positive responses. design items ranging from season season and may be difficult for the company to continue with the trends. It would have been wiser if the company had with electronic items as they are less susceptible to change. In addition, the company needs to make this transition slow. All successful entrepreneurs agree that there is no need to change a winning team. Therefore, even if Walmart plans to select the population of consumers with money. They should ensure that these changes do not scare away existing customers. Walmart to do a thorough market analysis to determine the best way to attract these customers. Other retail stores have made a name for themselves among these wealthy buyers have been working on this image for centuries. Consequently, Walmart not to imagine that could do so overnight. (MSNBC, 2007b)
In addition, the company should venture into other countries. Although the company has behaved very badly on the international level close one in three shops abroad, there is a need to expand their operations. Since the company has reached saturation levels locally, then there is a need to harness some of the resources at the international level. First, the company must exercise a lot of selectivity before choosing a particular country. Part of the reason for the takeover of South Korea had to be closed was that the company continues to use the same marketing strategies applicable in the U.S.. Different countries have different preferences, the strategy of the company to save money for a better life may not be feasible everywhere. The company should not enter international markets directly. Could collaborate with local leaders in their respective countries to work with a winning formula. Moreover, the company should try starting an international market with fewer stores and smaller. If the response is good, then you may continue to expand. The countries chosen for the expansion must be economically insurance. Therefore, increasing the number of stores in China and India is probably a good idea. However, this should be done slowly and after a thorough investigation. (Pallavi, 2007)
Marketing Program
Product
The company should not abandon their idea to attract wealthy clients. However, this must be done sequentially, the company had introduced Metro 7 kiosks in 1,500 stores. These stores offer jewelry, wine expensive and other expensive products. The reason why this did not work very well was that the change was introduced rather drastically. The company must submit only expensive products in stores located in affluent neighborhoods. (Pallavi, 2007)
In addition, the company must make a selection to the type of products chosen. The company must stay away from designer clothes or organic foods because these were not successful in the past. The focus should be on electronics.
The company needs to inject more creativity in their product offerings. He said that through its partnership agreement with Canopy furniture. During the month of March This year, the company introduced a series of articles in the Canopy furniture and is very optimistic that this would do well. The company should follow this approach. For example, the company should be associated with other brands of household items and electronics companies. By ensuring well-known suppliers, the company can offer better products quality thus attracting the attention of affluent customers who are particularly interested in these issues.
Place
Since the company has already saturated the local market, then the focus should be on international markets. However, entry into international markets must be done tactfully. Walmart must choose the economically secure. The stores are located in these areas should be located strategically. (Pallavi, 2007)
Price
The land price of the marketing mix Walmart is one of the reasons why the company has done well so far, which is the winning formula. The company should maintain its low-price strategies, but must combine this with product options. They have to improve service quality and its elements in order to become more appropriate in this scenario.
Promotion
One of the promotional strategies of the most notable is the use Walmart relations public. The company participates in charity events and has been marketed as an institution based in the community. However, there have been a number of accusations the media who exploits his employees at Walmart. The company has had to deal with demands focus on this bad image. The company has already launched this program for marketing the company as a fair employer, it provides its employees with health insurance a good pan. The following issues have been highlighted in a notice published in support of corporate responsibility Walmart
- The retailer is the largest employer in the nation
- It offers health plans available from $ 23
- The company contributes about $ 245 million annually in charity events (MSNBC, 2007a)
Instead of using advertising as the one shown above, Walmart should put more effort into improving its personnel management policies. The problem with this type advertising is that you take so long to change the minds of consumers. As a matter of fact, can be filed and negative perceptions that customers will see that company wants to improve a tarnished image. Instead of spending millions on advertising, the company could direct those funds to improve their reward systems. A good employer is not need to advertise their employment practices as they speak for themselves. The company must boost their health insurance plans because other companies offer better programs health still earn less than Walmart. This goes a long way in improving the company image. (MSNBC, 2007a)
According to this argument, the Company no need to convince the public that their employees are really happy to work for the company. These views of employees must not be communicated to the public. Walmart said, has found that a whooping Eighty-one percent of the company would recommend one of his friends to become employees of Walmart. This type of approach does not work for the company because the company is adopting a defensive strategy. The charges against the company could be accepted and turned against the accusers against by improving organizational policies.
Finally, the company should embrace the idea of partnerships for their clinical hospital retail. The company announced that it plans to expand the number of clinics in stores fifty-five to one hundred whooping 2010. While it may be a good idea in itself (Given the fact that Walmart will be enhancing its corporate image as a company that cares about the community), there is still room for improvement. Walmart has been in the news a series of wrong reasons. One of the charges against the retail giant label is the fact that their employees health insurance plans do not fit their status as leaders market. Consequently, the company has to find ways to improve the image through a number of ways. First, could offer their employees access to in-house clinics. This will go a long way in improving their employment practices. (Pamela Lewis Dolan, 2008)
Conclusion
Walmart has done much in the past to secure its position as market leader in retail. These include offering low prices, offering good customer service and innovation constant. But lately the company has struggled with low customer traffic. Market saturation in the segment of the income of middle-market, performance poor international and bad public relations as a result of the practices of their employees. The company should adopt the following strategies to ensure future growth, adopt strategies to penetrate international markets, the introduction of good product packages for the products favored by wealthy clients and improving health insurance plans in the company. These go a long way in maintaining the company's position as a leader at U.S. retail. (Pallavi, 2007)
Reference:
MSNBC (2006): Wal-Mart turns attention to first-level buyers, told The Associated Press
MSNBC (2007a): Wal-Mart to air ads countering attacks, told The Associated Press
Pallavi Gogoi (2007): Wal-Mart goes abroad to growth, The McGraw-Hill Companies
MSNBC (2007b): Wal-Mart sees not-so-Super centers, told The Associated Press
Pamela Lewis Dolan (2008): Wal-Mart together with hospitals to rapidly expand in-store clinics, found in
http://www.ama-assn.org/amednews/2008/02/25/bil10225.htm accessed July 9
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